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Atlanta Dermatology & Aesthetics in Houston, TX is seeking a dedicated Remote Patient Care Coordinator to support patients and providers. This remote position focuses on coordinating care, answering inquiries, and ensuring smooth communication.
You will schedule appointments, document interactions in the EMR, and collaborate with on-site staff to maintain continuity of care. Applicants should have strong communication skills and the ability to work independently.
We are seeking a dedicated and compassionate Remote Patient Care Coordinator to join our team at Atlanta Dermatology & Aesthetics in Houston, TX. As a key member of our patient care team, you will be responsible for coordinating patient care activities, answering patient inquiries, and ensuring seamless communication between patients, providers, and staff. If you have a passion for delivering exceptional patient care and are looking for a fulfilling remote opportunity, we encourage you to apply for this Remote Patient Care Coordinator position.
Coordinate patient care activities, including scheduling appointments, procedures, and tests
Answer patient inquiries via phone, email, or chat, providing timely and accurate information about their care
Collaborate with providers, nurses, and other staff members to ensure effective communication and coordination of patient care
Document patient interactions and care activities in our electronic medical record system
Identify and address patient concerns or needs, escalating issues to providers or management as necessary
Participate in quality improvement initiatives to enhance patient care and satisfaction
Remote Patient Care Coordinator will work closely with our on-site staff to ensure continuity of care for our patients
Strong communication and organizational skills
Ability to work independently in a remote setting
Proficiency in electronic medical record systems and Microsoft Office applications
Remote Patient Care Coordinator must be able to work effectively in a fast-paced environment and prioritize tasks to meet tight deadlines
Note: Salary and benefits are placeholders, and actual information will be provided by the client.