Remote Care Support Assistant

Atlanta Dermatology & Aesthetics; Houston (TX); A distancia; USD 42.000 - 58.000; Jornada completa

Descripción de la vacante

Atlanta Dermatology & Aesthetics is seeking a Remote Care Support Assistant to join our team. You will manage remote patient communication, triage concerns, and provide medical support in collaboration with our providers, while keeping patient information confidential and HIPAA-compliant.

This full-time role emphasizes strong communication and technical skills, including navigating EHRs and telehealth tools.

Formación

• Strong communication, technical, and organizational skills.
• Familiarity with electronic health records (EHRs) and healthcare software.
• Ability to maintain patient confidentiality and HIPAA compliance.

Responsabilidades

• Provide remote patient communication and triage via phone, email, or video.
• Assist patients with scheduling appointments and prescription refills.
• Work with healthcare team to address patient concerns and provide medical support.
• Document patient interactions in EHR and update records accordingly.
• Collaborate with providers to ensure accurate and timely patient care.

Conocimientos

Communication skills

Technical skills

Organizational skills

Herramientas

EHR software

Video conferencing tools

Descripción del empleo

Remote Care Support Assistant

Join the Team at Atlanta Dermatology & Aesthetics!

As a Remote Care Support Assistant with Atlanta Dermatology & Aesthetics, you will play a vital role in providing exceptional patient care and support to our dermatology practice. Remote Care Support Assistant is a FULL_TIME opportunity that offers a unique blend of patient interaction, clinical expertise, and technical skills.

About the Role:

As a Remote Care Support Assistant, you will be responsible for remote patient communication, triaging patient concerns, and providing medical support to our healthcare team. You will work closely with our providers to ensure seamless patient care, while maintaining patient confidentiality and adhering to HIPAA regulations. Remote Care Support Assistant is an excellent opportunity for those who are passionate about patient care, enjoy working in a dynamic environment, and possess strong communication and technical skills.

Responsibilities:

• Provide remote patient communication and triage patient concerns via phone, email, or video conferencing


• Assist patients with scheduling appointments, prescription refills, and other administrative tasks


• Work closely with our healthcare team to address patient concerns and provide medical support


• Utilize electronic health records (EHRs) and other healthcare software to document patient interactions and updates


• Collaborate with providers to ensure accurate and timely patient care


• Maintain patient confidentiality and adhere to HIPAA regulations

Requirements:

• Strong communication, technical, and organizational skills


• Ability to work in a fast-paced environment and prioritize multiple tasks


• Familiarity with electronic health records (EHRs) and healthcare software


• Ability to maintain patient confidentiality and adhere to HIPAA regulations