Remote Patient Care Specialist

Atlanta Dermatology & Aesthetics; Houston (TX); Remote; USD 28,000 - 41,000; Full time

Benefits offered by this job

Remote work option

Job summary

Atlanta Dermatology & Aesthetics in Houston, TX is seeking a dedicated Remote Patient Care Coordinator to support patients and providers. This remote position focuses on coordinating care, answering inquiries, and ensuring smooth communication.

You will schedule appointments, document interactions in the EMR, and collaborate with on-site staff to maintain continuity of care. Applicants should have strong communication skills and the ability to work independently.

Qualifications

• Strong communication and organizational skills.
• Ability to work independently in a remote setting.
• Proficiency in electronic medical record systems and Microsoft Office applications.

Responsibilities

• Coordinate patient care activities, including scheduling appointments, procedures, and tests.
• Answer patient inquiries via phone, email, or chat, providing timely and accurate information about their care.
• Collaborate with providers, nurses, and other staff members to ensure effective communication and coordination of patient care.
• Document patient interactions and care activities in our electronic medical record system.
• Identify and address patient concerns or needs, escalating issues to providers or management as necessary.
• Participate in quality improvement initiatives to enhance patient care and satisfaction.
• Remote Patient Care Coordinator will work closely with our on-site staff to ensure continuity of care for our patients.

Skills

Strong communication

Organizational skills

Independent work

EMR proficiency

MS Office proficiency

Tools

EMR systems

Microsoft Office

Job description

Atlanta Dermatology & Aesthetics in Houston, TX is seeking a dedicated Remote Patient Care Coordinator to support patients and providers. This remote position focuses on coordinating care, answering inquiries, and ensuring smooth communication.

You will schedule appointments, document interactions in the EMR, and collaborate with on-site staff to maintain continuity of care. Applicants should have strong communication skills and the ability to work independently.