Remote Patient Care Rep – Call Center

Manpower, Inc.; Phoenix (AZ); Remote; USD 23.000 - 32.000; Vollzeit

Zusammenfassung

Manpower, Inc. seeks a Patient Care Representative to support inbound/outbound patient inquiries from a remote location. The role is part of the Customer Support Department and requires high-quality communication, empathy, and problem-solving to assist with prescriptions, refills, billing, and delivery inquiries.

Applicants must live in Arizona and may work a schedule aligned with the business hours. A comprehensive training program and opportunity for growth are offered in a collaborative

Qualifikationen

• High school diploma or GED (required).
• 1-2 yrs Call Center experience required.
• Healthcare or pharmacy background preferred.

Aufgaben

• Provide exceptional service to patients regarding prescriptions, refills, billing, and delivery inquiries.
• Handle outbound/inbound calls and emails efficiently and professionally.
• Resolve pharmacy-related issues promptly and accurately.
• Document and enter data into systems with attention to detail.
• Maintain confidentiality and adhere to compliance standards.

Kenntnisse

Call center experience

Healthcare background

Ausbildung

High school diploma or GED

Jobbeschreibung

Manpower, Inc. seeks a Patient Care Representative to support inbound/outbound patient inquiries from a remote location. The role is part of the Customer Support Department and requires high-quality communication, empathy, and problem-solving to assist with prescriptions, refills, billing, and delivery inquiries.

Applicants must live in Arizona and may work a schedule aligned with the business hours. A comprehensive training program and opportunity for growth are offered in a collaborative