Remote Patient Care Coordinator - Access & Reimbursement

Cardinal Health; Annapolis (MD); Remote; USD 25.000 - 36.000; Vollzeit

Benefits dieser Stelle

Medical coverage

Dental coverage

Vision coverage

PTO

HSA

401k

MyFlexPay

FSAs

Disability insurance

Work-life resources

Parental leave

Wellness programs

Zusammenfassung

Cardinal Health delivers patient support services and clearance for access to therapy. This remote, full-time role focuses on managing complex reimbursement questions and maintaining patient privacy within standard processes.

You will handle inquiries, follow up with healthcare stakeholders, and escalate complex cases to senior staff, while meeting KPI targets and working within CST training hours.

Qualifikationen

• 1-3 years of experience, preferred.
• High School Diploma or GED or equivalent work experience, preferred.

Aufgaben

• Maintains an in-depth understanding of patient therapy, prior approvals, and reimbursement processes.
• Manages a queue of technical or complex therapy and reimbursement questions and resolves issues.
• Meets performance indicators for service levels, call volumes, adherence and quality.
• Follows up with patients, pharmacies, physicians and other support organizations.
• Handles sensitive information with discretion.
• Escalates highly complex issues to senior team members.

Kenntnisse

1-3 years experience

Ausbildung

High School Diploma

GED

Jobbeschreibung

Cardinal Health delivers patient support services and clearance for access to therapy. This remote, full-time role focuses on managing complex reimbursement questions and maintaining patient privacy within standard processes.

You will handle inquiries, follow up with healthcare stakeholders, and escalate complex cases to senior staff, while meeting KPI targets and working within CST training hours.