Remote Patient Care Coordinator

Florida Cancer Specialists & Research Institute, LLC; United States; Remote; USD 36,000 - 48,000; Full time

Benefits offered by this job

Tuition reimbursement

401K match

Pet insurance

Legal insurance

Job summary

Florida Cancer Specialists & Research Institute, LLC is seeking a Patient Contact Center professional to support scheduling, registrations, and patient communications in a remote Florida setting. The role emphasizes accurate data entry, insurance verification, and providing a high standard of patient service across multiple clinics.

Ideal candidates have 1+ year in health care or call center environments, with proficiency in Microsoft Office and strong communication skills.

Qualifications

• High School Graduate or equivalent required.
• Previous customer service experience preferred.
• Call center experience preferred and ability to train/audit others.

Responsibilities

• Builds relationships with patients and co-workers via phone or Teams.
• Handles inbound/outbound calls for multiple clinics and routes to appropriate team.
• Schedules patients for medical office, testing, and radiology visits.
• Enters/updates demographic and insurance information; verifies data for billing.
• Documents and updates EMR; ensures compliance with all policies and procedures.

Skills

Customer service

Communication skills

Multitasking

Interpersonal skills

Data entry

Education

High School Graduate or Equivalent

Previous customer service experience

Tools

PowerPoint

Excel

Word

Job description

Florida Cancer Specialists & Research Institute, LLC is seeking a Patient Contact Center professional to support scheduling, registrations, and patient communications in a remote Florida setting. The role emphasizes accurate data entry, insurance verification, and providing a high standard of patient service across multiple clinics.

Ideal candidates have 1+ year in health care or call center environments, with proficiency in Microsoft Office and strong communication skills.