Patient Access & Scheduling Specialist

US Oncology Network-wide Career Opportunities; Panama City (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Life Insurance

401k with company match

PTO

Wellness program

Tuition Reimbursement

Employee Assistance

Job summary

Florida Cancer Affiliates in Panama City is seeking a full-time Patient Services Coordinator in our clinic. You will greet patients, check them in, collect payments, and coordinate scheduling while assisting the clinical staff and maintaining a welcoming lobby.

Ideal candidates have a high school diploma and 18+ months in medical front-office roles with insurance and scheduling systems, plus proficiency in Microsoft Office. HIPAA compliance is essential.

Qualifications

• High school diploma or equivalent required.
• At least 18 months front medical office receptionist experience with insurance forms and scheduling software.
• Proficiency with computer systems and Microsoft Office.
• Adaptability: handles day-to-day challenges with shifting priorities; flexible.
• Commitment to quality: deliver quality services.

Responsibilities

• Greet patients and visitors in a prompt, courteous and professional manner.
• Check in patients and inform staff of patient arrival; collect co-pays.
• Explain and collect paperwork; ensure forms are complete and scanned.
• Answer phone calls, route inquiries, and take messages as needed.
• Schedule outside consults/procedures and reschedule appointments.
• Provide general administrative support and maintain lobby area.
• Maintain patient confidentiality per HIPAA guidelines.

Skills

Front desk receptionist experience

Customer service

Microsoft Office

Adaptable & flexible

Education

High school diploma or equivalent

Tools

Scheduling software

Job description

Florida Cancer Affiliates in Panama City is seeking a full-time Patient Services Coordinator in our clinic. You will greet patients, check them in, collect payments, and coordinate scheduling while assisting the clinical staff and maintaining a welcoming lobby.

Ideal candidates have a high school diploma and 18+ months in medical front-office roles with insurance and scheduling systems, plus proficiency in Microsoft Office. HIPAA compliance is essential.