Remote Patient Care Coordinator

IU Health; Indianapolis (IN); Remote; USD 36,000 - 48,000; Full time

Benefits offered by this job

401(K) retirement savings withEmployer

Tuition reimbursement

Employee Assistance Program – Counseli

Healthy Results – Wellness incentives

Job summary

IU Health is seeking a dedicated administrative professional in Indiana to support patient communications and intake processes. You will respond to inquiries, collect demographics and billing information, and coordinate referrals with care teams.

The role requires 3–5 years of experience, proficiency in Microsoft Office, and the ability to manage time in a fast-paced environment. Remote work is allowed for candidates located in Indiana, with onsite training available.

Qualifications

• High School Diploma/GED required.
• 3–5 years of relevant experience.
• Proficient in Microsoft Office.
• Ability to manage time effectively in a fast-paced environment.

Responsibilities

• Respond to patient inquiries via telephone and email.
• Identify concerns and escalate or coordinate resolutions.
• Collaborate with internal departments to ensure timely issue resolution.
• Enter patient demographics and billing information into internal systems.

Skills

Interpersonal skills

Professionalism

Initiative

Education

High School Diploma/GED

Tools

Microsoft Office

Job description

IU Health is seeking a dedicated administrative professional in Indiana to support patient communications and intake processes. You will respond to inquiries, collect demographics and billing information, and coordinate referrals with care teams.

The role requires 3–5 years of experience, proficiency in Microsoft Office, and the ability to manage time in a fast-paced environment. Remote work is allowed for candidates located in Indiana, with onsite training available.