Remote Patient Services Specialist

Remote Jobs; Indianapolis (IN); Remote; USD 42.000 - 66.000; Vollzeit

Benefits dieser Stelle

401K retirement savings with employer

Tuition reimbursement

Employee Assistance Program

Wellness program incentives

Zusammenfassung

Indiana University Health is seeking a remote-based healthcare administrative professional located in Indiana to support patient access, eligibility, and referral workflows while coordinating with clinical and billing teams for timely, accurate service.

This full-time role offers a Monday–Friday schedule, 3-week onsite training at Gateway Plaza in Indianapolis, and a benefits package including retirement, tuition reimbursement, and wellness programs.

Qualifikationen

• High School Diploma or GED required.
• 3–5 years of relevant experience.
• Proficiency in Microsoft Office applications.
• Ability to manage time effectively in a fast-paced environment.

Aufgaben

• Respond to patient inquiries via telephone and email in a courteous and professional manner.
• Identify concerns and escalate or coordinate resolution according to guidelines.
• Collaborate with internal departments to ensure timely issue resolution.
• Enter patient demographics and billing information accurately into internal systems.
• Process new referrals under supervision and established procedures.
• Prepare patient accounts with clinical documentation and discharge summaries.
• Monitor referrals and assist with scheduling follow-ups as directed.
• Maintain inpatient lists in Cerner and monitor discharges and updates.

Kenntnisse

Interpersonal skills

Professionalism

Initiative

Ausbildung

High School Diploma/GED

Tools

Microsoft Office

Jobbeschreibung

Indiana University Health is seeking a remote-based healthcare administrative professional located in Indiana to support patient access, eligibility, and referral workflows while coordinating with clinical and billing teams for timely, accurate service.

This full-time role offers a Monday–Friday schedule, 3-week onsite training at Gateway Plaza in Indianapolis, and a benefits package including retirement, tuition reimbursement, and wellness programs.