Remote Patient Care Advocate — Weekend Support

Hey Jane; Colorado Springs (CO); Remote; USD 41,000 - 45,000; Part time

Benefits offered by this job

Spanish language proficiency

Prior remote or hybrid work experience

Experience in startup environment

Job summary

Hey Jane is expanding its team and seeks a detail-oriented, human-centered Patient Care Advocate for a remote role with weekend hours. The position emphasizes compassionate, HIPAA-compliant patient support in abortion care and care coordination from home.

The ideal candidate has healthcare experience (MA, PCA, CNA or similar) and strong communication, organization, and problem-solving skills. Remote availability and prior remote work are a plus.

Qualifications

• Must have healthcare background or patient-facing experience.
• Strong communication and problem-solving abilities.
• Experience delivering trauma-informed care and care coordination.

Responsibilities

• Answer patient questions about treatment and next steps.
• Troubleshoot shipping, refunds, scheduling, and care coordination issues.
• Track patient care journey and ensure timely follow-up.

Skills

Communication skills

Organization

Problem-solving

Triage skills

Empathy

Job description

Hey Jane is expanding its team and seeks a detail-oriented, human-centered Patient Care Advocate for a remote role with weekend hours. The position emphasizes compassionate, HIPAA-compliant patient support in abortion care and care coordination from home.

The ideal candidate has healthcare experience (MA, PCA, CNA or similar) and strong communication, organization, and problem-solving skills. Remote availability and prior remote work are a plus.