Remote Patient Care Advocate - Weekend Shifts

Hey Jane; Alton (IL); Remoto; USD 41.000 - 45.000; Part-time

Vantaggi offerti da questo lavoro

Remote role

Weekend differential pay

Descrizione del lavoro

Hey Jane is seeking a detail-oriented Patient Care Advocate with a healthcare background and abortion care experience for a fully remote role. The position involves weekend shifts (Friday and Saturday, ET 12:00pm–10:00pm) with a pay rate of $30–$33 per hour and weekend differential.

Responsibilities include triage, care coordination, and HIPAA‑compliant documentation. Applicants should be comfortable in both remote and clinical settings, excel at communication, and manage multiple tasks while

Competenze

• Healthcare background with 1+ years in abortion care.
• Comfort working across in-clinic and remote environments.
• Strong communication, organization, and problem-solving skills.

Mansioni

• Answer patient questions related to treatment, logistics, and next steps.
• Troubleshoot patient concerns related to shipping, refunds, scheduling, and care coordination.
• Track patients through their care journey and ensure timely follow-up.
• Check, document, and report insurance eligibility information.
• Maintain accurate documentation within the EMR while adhering to HIPAA and privacy standards.
• Balance multiple priorities while staying grounded, communicative, and reliable.

Conoscenze

Healthcare background

Remote work experience

Triage skills

Trauma-informed care

Empathetic communication

Organizational skills

Problem solving

Formazione

Healthcare certification (MA / PCA / CNA)

Strumenti

EMR software

HIPAA compliance tools

Descrizione del lavoro

Hey Jane is seeking a detail-oriented Patient Care Advocate with a healthcare background and abortion care experience for a fully remote role. The position involves weekend shifts (Friday and Saturday, ET 12:00pm–10:00pm) with a pay rate of $30–$33 per hour and weekend differential.

Responsibilities include triage, care coordination, and HIPAA‑compliant documentation. Applicants should be comfortable in both remote and clinical settings, excel at communication, and manage multiple tasks while