Remote Patient Billing Specialist — Accounts & Financial Support

Essentia Health; Fargo (ND); Remote; USD 26,000 - 39,000; Full time

Benefits offered by this job

Medical, dental, vision, life, and dis

Disability insurance

401(k) with employer contributions

Tuition reimbursement

Generous time off

Flexible scheduling

Wellness resources

Job summary

Essentia Health in Fargo, ND seeks a detail‑oriented Patient Financial Services Representative to manage and resolve high volumes of patient accounts. You will be the primary contact for statements, inquiries, and financial assistance, handling insurance coding, registration, and self-pay issues with care and accuracy.

Day shifts may include remote work options and require excellent customer service skills.

Qualifications

• Experience with customer service, call center and/or collections.
• No educational requirement.
• Licensure/certification: 1.

Responsibilities

• Manage and resolve high volumes of accounts for Essentia Health services.
• Serve as primary contact for patients about statements and inquiries.
• Provide support for insurance, coding, registration and financial assistance.
• Follow up on delinquent accounts and payment plans; collect payments.
• Handle incoming patient mail and communications as needed.

Skills

Customer service

Call center

Collections

Cash handling

Office equipment

Tools

Billing software

Job description

Essentia Health in Fargo, ND seeks a detail‑oriented Patient Financial Services Representative to manage and resolve high volumes of patient accounts. You will be the primary contact for statements, inquiries, and financial assistance, handling insurance coding, registration, and self-pay issues with care and accuracy.

Day shifts may include remote work options and require excellent customer service skills.