Patient Access & Registration Specialist - Onsite

UK King's Daughters; Ashland (KY); On-site; USD 21,000 - 30,000; Full time

Job summary

University of Kentucky seeks a Patient Registration Representative for on-site work at UK King’s Daughters in Ashland, KY. You will ensure accurate patient registration and billing data following clinical encounters while supporting timely reimbursements.

The role involves data integrity, documentation, and cross-team collaboration. Responsibilities include reviewing and correcting claims, contacting patients for information, and meeting KPIs for denial reduction and registration completeness.

Qualifications

• High school diploma or equivalent required.
• 2–3 years of experience in patient access, registration, billing, or revenue cycle operations.
• Equivalent combination of education and experience may be considered.

Responsibilities

• Maintains a queue of accounts flagged for registration or billing follow-up.
• Independently review and correct claims and data issues related to registration or billing.
• Contacts patients to collect or clarify insurance details including claim numbers and employer information.
• Documents communications and updates patient account records with accuracy.
• Coordinates with employers, insurers, attorneys, or adjusters to obtain documentation.
• Verifies subrogation or third-party liability information to support accurate billing.
• Meets departmental KPIs for claim resolution, registration completeness, denial reduction, and AR performance.
• Collaborates with registration, billing, clinical, coding, and customer service teams for seamless information flow.
• Provides feedback to frontline staff to reduce recurring data entry errors.
• Participates in process improvement initiatives to enhance registration and billing accuracy.

Education

High school diploma or equivalent

2–3 years experience in patient access, registration, billing, or revenue cycle operations

Job description

University of Kentucky seeks a Patient Registration Representative for on-site work at UK King’s Daughters in Ashland, KY. You will ensure accurate patient registration and billing data following clinical encounters while supporting timely reimbursements.

The role involves data integrity, documentation, and cross-team collaboration. Responsibilities include reviewing and correcting claims, contacting patients for information, and meeting KPIs for denial reduction and registration completeness.