Patient Accounts Follow-Up & Denials Specialist

University of Missouri-Columbia; Columbia Township (MO); On-site; USD 23,000 - 36,000; Full time

Benefits offered by this job

Medical, dental and vision plans

Retirement program

Paid time off

Job summary

University of Missouri-Columbia seeks a Patient Accounts Representative (Non-Clinical) to support daily billing operations for University Physicians. You will handle pre-bill edits, coordinate tasks, and prepare daily department communications while ensuring accurate records management and timely reporting.

You will assist with insurance follow-up, denial resolution, appeals, and other accounts receivable activities, while maintaining HIPAA compliance and high-quality customer service in a

Qualifications

• High school diploma or equivalent required.
• Two (2) years of clerical experience; education may be used in lieu of experience.
• Preference for familiarity with healthcare revenue cycle and insurance follow-up.

Responsibilities

• Support daily operations of University Physicians Patient Accounts to promote efficient billing workflows and quality customer service.
• Perform pre-bill edits, coordinate task assignments, and prepare daily reports and communications.
• Assist with post-service medical records requests, document indexing, and records management to ensure accuracy and timeliness.
• Monitor workflow trends, identify recurring issues, and communicate improvement recommendations to the supervisor.
• Provide support for insurance follow-up, denial resolution, appeals, and other accounts receivable activities as needed.

Skills

Clerical experience

Attention to detail

Education

High school diploma

Job description

University of Missouri-Columbia seeks a Patient Accounts Representative (Non-Clinical) to support daily billing operations for University Physicians. You will handle pre-bill edits, coordinate tasks, and prepare daily department communications while ensuring accurate records management and timely reporting.

You will assist with insurance follow-up, denial resolution, appeals, and other accounts receivable activities, while maintaining HIPAA compliance and high-quality customer service in a