Remote Patient Advocate Specialist

CCS; Oklahoma City (OK); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Attractive Incentives

Monday through Friday Schedule

Professional Growth

Supportive Team

On-site premium $2.00

Job summary

CCS is seeking a Patient Advocate Representative I to join our patient-centric team. This role focuses on maintaining patient satisfaction, processing orders, and ensuring timely shipments while upholding privacy standards.

The on-site Oklahoma City office offers a $2.00 premium, with a Monday–Friday schedule and strong growth opportunities. Responsibilities include managing patient files, benefits explanations, consents, and accurate data entry across multiple platforms to support efficient

Qualifications

• High school diploma or GED equivalent required.
• Minimum of 6 months of experience in health care insurance verification, order processing, call center customer service role preferred.
• Ability to navigate multiple systems, digital platforms/databases and Microsoft products.
• Strong attention to detail, data entry accuracy, organization and multitasking.
• Ability to communicate professionally and empathetically with patients and internal stakeholders.

Responsibilities

• Conduct all patient order processing activities including updating patient demographics, explaining benefit details, obtaining patient consent, communicating order status, and processing payment.
• Maintain patient profiles, manage enrollments, and support basic workflow creation in accordance with business processes and payer requirements.
• Navigate and maintain work activity within iPIMS, Parachute Health, email, To-Do queues, and other digital platforms to support documentation and workflow completion.
• Obtain, process, and validate required patient consents in accordance with company procedures and privacy standards.
• Handle inbound and outbound patient service interactions, including insurance explanations and payment processing to drive revenue.

Skills

Healthcare insurance verification

Order processing

Call center experience

Microsoft products

Education

High school diploma or GED

Tools

iPIMS

Parachute Health

Email/To-Do queues

Microsoft Office

Job description

CCS is seeking a Patient Advocate Representative I to join our patient-centric team. This role focuses on maintaining patient satisfaction, processing orders, and ensuring timely shipments while upholding privacy standards.

The on-site Oklahoma City office offers a $2.00 premium, with a Monday–Friday schedule and strong growth opportunities. Responsibilities include managing patient files, benefits explanations, consents, and accurate data entry across multiple platforms to support efficient