Remote Patient Account Specialist I

Perham Health; Perham (MN); Hybrid; USD 42,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Retirement plan

Life insurance

Long-term disability

Employee Assistance Program

Scholarship opportunities

Job summary

Perham Health is seeking a Patient Account Specialist I to manage patient billing, claim submissions, and payer communications. The role emphasizes timely resolution of denials, patient inquiries, and coordination of benefits for accurate financial processing.

You will work in a remote or hybrid setup with standard business hours and a focus on customer service excellence within a supportive team.

Qualifications

• Post-secondary education or equivalent training in healthcare or business.
• Healthcare billing experience preferred.
• Demonstrate a high degree of commitment to customer service excellence.
• Ability to communicate in English, both verbally and in writing, professionally.

Responsibilities

• Creates and reviews patient bills and billing forms with accurate charges and codes for timely processing of claims.
• Submits claims to third-party payers via EDI systems or forms requested by payers.
• Monitors assigned work queues and follows up to facilitate payment on aging accounts.
• Responds to payer correspondence and patient questions regarding charges or benefits.
• Explains financial responsibility to patients and offers options/resources to meet it.
• Verifies insurance benefits and coordinates authorization needs with appropriate staff.

Skills

Healthcare billing

Customer service

English communication

Education

Post-secondary education

Tools

EDI systems

Job description

Perham Health is seeking a Patient Account Specialist I to manage patient billing, claim submissions, and payer communications. The role emphasizes timely resolution of denials, patient inquiries, and coordination of benefits for accurate financial processing.

You will work in a remote or hybrid setup with standard business hours and a focus on customer service excellence within a supportive team.