Patient Account Specialist I

Perham Health; Perham (MN); Hybride; USD 42 000 - 60 000; Plein temps

Avantages offerts par ce poste

Health insurance

Dental insurance

Vision insurance

Paid time off

Retirement plan

Life insurance

Long-term disability

Employee Assistance Program

Scholarship opportunities

Résumé du poste

Perham Health is seeking a Patient Account Specialist I to manage patient billing, claim submissions, and payer communications. The role emphasizes timely resolution of denials, patient inquiries, and coordination of benefits for accurate financial processing.

You will work in a remote or hybrid setup with standard business hours and a focus on customer service excellence within a supportive team.

Qualifications

• Post-secondary education or equivalent training in healthcare or business.
• Healthcare billing experience preferred.
• Demonstrate a high degree of commitment to customer service excellence.
• Ability to communicate in English, both verbally and in writing, professionally.

Responsabilités

• Creates and reviews patient bills and billing forms with accurate charges and codes for timely processing of claims.
• Submits claims to third-party payers via EDI systems or forms requested by payers.
• Monitors assigned work queues and follows up to facilitate payment on aging accounts.
• Responds to payer correspondence and patient questions regarding charges or benefits.
• Explains financial responsibility to patients and offers options/resources to meet it.
• Verifies insurance benefits and coordinates authorization needs with appropriate staff.

Connaissances

Healthcare billing

Customer service

English communication

Formation

Post-secondary education

Outils

EDI systems

Description du poste

Making an Impact - Our Commitment, Your Opportunity!At Perham Health, our success is rooted in the strength of our team. We've cultivated a collaborative workplace centered on excellence, compassion, integrity, and respect. Here, you'll discover avenues for personal and professional growth, surrounded by a dedicated and supportive team committed to making a meaningful impact. Additionally, we offer a highly competitive compensation and benefits package designed to enhance your overall well-being.Patient Account Specialist I Position DetailsCreates and reviews patient bills and billing forms ensuring accuracy of charges, codes, and all other necessary information for accurate and timely processing of claims.Submits claims to all appropriate third-party payers using the Electronic Claim Submission (EDI) systems utilized or by preparing necessary forms as requested by individual payers.Remains current on changes in billing rules, trends, denials, and reimbursement.Monitors and works all assigned work queues in a timely manner.Responds to correspondence from third-party payers and follows up on any outstanding accounts within 30 days of billing to facilitate the Collection Representative's ability to obtain payment on aging accounts.Responds to patient questions regarding charges or insurance benefits, communicating with the appropriate third-party payers and internal departments to ensure accurate and timely resolution.Assists patients in understanding their financial responsibility to Perham Health and offers appropriate resources and options to meet that responsibility.Verifies insurance benefits as assigned, and coordinates authorization needs by working the appropriate staff/departments.What You OfferPost-secondary education or equivalent training in a healthcare or business related field required.Previous healthcare billing experience preferred.Demonstrate a high degree of commitment to customer service excellence.Ability to effectively communicate in English, both verbally and in writing, and act in a positive, professional manner.Work ScheduleFull-time, 80 hours per bi-weekly pay periodMonday-Friday, 8am-4:30pmOptional every-other-week schedule rotation allows employees to flex hours to enjoy Friday flexibility.Fully remote or hybrid positionWhat We OfferPeople join Perham Health for the opportunities and stay because of the culture. Perham Health offers a healthy work environment that promotes quality in ourselves and those we provide care to. We offer health, dental, and vision insurances, paid time off, retirement plan options, life insurance, long-term disability, an Employee Assistance Program (EAP), scholarship opportunities, funeral/jury duty/military leave, and more.Fuel Your Future at Perham Health - Apply Now!Perham Health is an EEO/AA Employer M/F/Disability/Vet. Reasonable accommodation to access job openings or to apply for a job are available. If you need assistance applying, please call 218-347-1311. Perham Health has a Drug Free Workplace Policy. An accepted offer will require a pre-employment background screening as a condition of employment.