Patient Account Data Analyst

Paycom - ATS; Perham (MN); On-site; USD 53,583,000 - 73,870,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Retirement plan

Life insurance

Long-term disability

Employee Assistance Program (EAP)

Scholarship opportunities

Leave benefits

Job summary

Perham Health in Perham, MN is seeking a Patient Account Data Analyst to support Patient Financial Services. This full-time role focuses on accurate payment posting, account maintenance, patient communication, and timely resolution of billing questions.

You will post patient and insurance payments, monitor AR queues, verify benefits, balance cash drawers, and collaborate with departments to resolve issues. A high school diploma is required; healthcare or business experience preferred; strong

Qualifications

• High school diploma or equivalent required.
• Healthcare or business experience preferred.
• Strong commitment to customer service excellence.
• Excellent English communication, both written and spoken.

Responsibilities

• Post patient and insurance payments, adjustments, and discounts accurately and timely.
• Monitor and work assigned accounts receivable queues.
• Respond to patient billing questions by phone, in person, and via other channels.
• Assist patients and explain their financial responsibility clearly.
• Provide resources and payment options when needed.
• Verify insurance benefits and coordinate authorizations as needed.
• Balance and close cash drawers.
• Assist with department mail, postage, and distribution.
• Collaborate with Patient Financial Services and other departments to resolve issues promptly.

Education

High school diploma or equivalent

Job description

Job Details: Job Location: Perham Health - Perham, MN 56573, Position Type: Full-Time, Salary Range: $18.70 - $25.78 Hourly, Job Shift: Day, Making an Impact - Our Commitment, Your Opportunity!

At Perham Health, our success is rooted in the strength of our team. We've cultivated a collaborative workplace centered on excellence, compassion, integrity, and respect. Here, you'll discover avenues for personal and professional growth, surrounded by a dedicated and supportive team committed to making a meaningful impact. Additionally, we offer a highly competitive compensation and benefits package designed to enhance your overall well-being.

Patient Account Data Analyst Position Details

As a Patient Account Data Analyst, you'll play an important role in supporting the day-to-day operations of Patient Financial Services and helping patients navigate their billing and financial responsibilities. This position focuses on accurate payment posting, account maintenance, patient communication, and timely resolution of billing questions.

In this role, you will:

• Post patient and insurance payments, adjustments, and discounts accurately and timely.
• Monitor and work assigned accounts receivable work queues.
• Respond to patient billing questions by phone, in person, and through other department communication channels.
• Assist patients and help them understand their financial responsibility.
• Provide patients with appropriate resources and payment options when needed.
• Verify insurance benefits as assigned and coordinate authorization needs with appropriate staff and departments.
• Balance and close cash drawers.
• Assist with department mail, postage, and distribution.
• Communicate and collaborate with Patient Financial Services staff and other departments to ensure patient questions and account issues are resolved accurately and timely.

What You Offer

• High school diploma or equivalent required.
• Previous experience in healthcare or a business-related field preferred.
• Demonstrate a high degree of commitment to customer service excellence.
• Ability to effectively communicate in English, both verbally and in writing, and act in a positive, professional manner.

Work Schedule

• Full-time, 80 hours per bi-weekly pay period
• Monday-Friday, 8am-4:30pm

What We Offer

• health, dental, and vision insurances.
• paid time off.
• retirement plan options.
• life insurance.
• long-term disability.
• an Employee Assistance Program (EAP).
• scholarship opportunities.
• funeral/jury duty/military leave.
• and more.

Perham Health is an EEO/AA Employer M/F/Disability/Vet.

Reasonable accommodation to access job openings or to apply for a job are available.

Perham Health has a Drug Free Workplace Policy.

An accepted offer will require a pre-employment background screening as a condition of employment.