Patient Account Specialist I

Paycom - ATS; Perham (MN); Hybrid; USD 26,000 - 36,000; Full time

Job summary

Perham Health in Perham, MN seeks a Patient Account Specialist I to manage patient billing, review charges, and ensure accurate and timely claims processing.

You will submit claims to third-party payers using EDI, monitor work queues, respond to payer inquiries within 30 days, and help patients understand their financial responsibility.

This full-time role offers day shifts, a competitive benefits package, and flexible options for remote or hybrid work.

Qualifications

• Post-secondary education or equivalent training in healthcare or business related field.
• Previous healthcare billing experience preferred.
• Demonstrate a high degree of commitment to customer service excellence.
• Ability to effectively communicate in English, both verbally and in writing.

Responsibilities

• Create and review patient bills and billing forms for accurate processing of charges.
• Submit claims to third-party payers using EDI systems or prepared forms.
• Stay current on changes in billing rules, trends, denials, and reimbursement.
• Monitor and work all assigned billing queues in a timely manner.
• Respond to payer correspondence and follow up on aging accounts within 30 days.
• Respond to patient questions regarding charges or insurance benefits and coordinate with internal departments to resolve.
• Assist patients in understanding financial responsibility and offer resources.
• Verify insurance benefits as assigned and coordinate authorizations.

Skills

Customer service

English communication

Education

Post-secondary education / healthcare or business related field

Job description

Job Details: Job Location: Perham Health - Perham, MN, Position Type: Full-Time, Salary Range: $19.05 - $26.24Hourly, Job Shift: Day, Making an Impact - Our Commitment, Your Opportunity!

At Perham Health, our success is rooted in the strength of our team. We've cultivated a collaborative workplace centered on excellence, compassion, integrity, and respect. Here, you'll discover avenues for personal and professional growth, surrounded by a dedicated and supportive team committed to making a meaningful impact. Additionally, we offer a highly competitive compensation and benefits package designed to enhance your overall well-being.

Patient Account Specialist I Position Details

• Creates and reviews patient bills and billing forms ensuring accuracy of charges, codes, and all other necessary information for accurate and timely processing of claims.
• Submits claims to all appropriate third-party payers using the Electronic Claim Submission (EDI) systems utilized or by preparing necessary forms as requested by individual payers.
• Remains current on changes in billing rules, trends, denials, and reimbursement.
• Monitors and works all assigned work queues in a timely manner.
• Responds to correspondence from third-party payers and follows up on any outstanding accounts within 30 days of billing to facilitate the Collection Representative's ability to obtain payment on aging accounts.
• Responds to patient questions regarding charges or insurance benefits, communicating with the appropriate third-party payers and internal departments to ensure accurate and timely resolution.
• Assists patients in understanding their financial responsibility to Perham Health and offers appropriate resources and options to meet that responsibility.
• Verifies insurance benefits as assigned, and coordinates authorization needs by working the appropriate staff/departments.

What You Offer

• Post-secondary education or equivalent training in a healthcare or business related field required.
• Previous healthcare billing experience preferred.
• Demonstrate a high degree of commitment to customer service excellence.
• Ability to effectively communicate in English, both verbally and in writing, and act in a positive, professional manner.

Work Schedule

• Full-time, 80 hours per bi-weekly pay period
• Monday-Friday, 8am-4:30pm
• Optional every-other-week schedule rotation allows employees to flex hours to enjoy Friday flexibility.

Fully remote or hybrid position

What We Offer

People join Perham Health for the opportunities and stay because of the culture. Perham Health offers a healthy work environment that promotes quality in ourselves and those we provide care to. We offer health, dental, and vision insurances, paid time off, retirement plan options, life insurance, long-term disability, an Employee Assistance Program (EAP), scholarship opportunities, funeral/jury duty/military leave, and more.

Perham Health is an EEO/AA Employer M/F/Disability/Vet.

Reasonable accommodation to access job openings or to apply for a job are available.

Perham Health has a Drug Free Workplace Policy.

An accepted offer will require a pre-employment background screening as a condition of employment.