Remote Patient Access & Support Manager

BioCryst Pharmaceuticals; Pennsylvania; Remote; USD 85,000 - 110,000; Full time

Job summary

BioCryst Pharmaceuticals is seeking a Patient Support Manager to oversee case management, reimbursement education, and patient assistance for BioCryst products. This role focuses on educating patients, caregivers, physicians, and office staff to address access barriers and ensure ongoing support, with remote flexibility and proximity requirements to Philadelphia or New Jersey.

The position requires strong knowledge of product access in rare disease and specialty markets, collaboration across

Qualifications

• Bachelor's degree preferred or equivalent experience.
• 5+ years of commercial experience in Specialty Pharmacy and/or biotech/pharma preferred.
• Bilingual in Spanish and English.
• Experience in pharmaceutical patient access services.
• Experience in oncology, rare disease or specialty product markets.

Responsibilities

• Direct patient access case management and education.
• Coordinate onboarding of new patients and reimbursement communications.
• Collaborate with MDOs, pharmacies, and providers to remove access barriers.
• Lead cross-functional meetings and ensure compliance with PHI rules.

Skills

Bilingual Spanish/English

Commercial experience

Pharma/biotech

Customer education

Cross-functional

Education

Bachelor's degree

Job description

BioCryst Pharmaceuticals is seeking a Patient Support Manager to oversee case management, reimbursement education, and patient assistance for BioCryst products. This role focuses on educating patients, caregivers, physicians, and office staff to address access barriers and ensure ongoing support, with remote flexibility and proximity requirements to Philadelphia or New Jersey.

The position requires strong knowledge of product access in rare disease and specialty markets, collaboration across