Patient Support Manager

Scorpion Therapeutics; North Carolina; On-site; USD 90,000 - 120,000; Full time

Job summary

Scorpion Therapeutics is seeking a Patient Support Manager focused on all aspects of case management for consented patients using BioCryst products, primarily in rare disease markets. You will collaborate with cross-functional teams, healthcare providers, and patient organizations, and ensure adherence to privacy policies and business rules.

The role requires bilingual Spanish/English, 5+ years in biotech/pharma, oncology or rare disease exposure, and willingness to travel.

Qualifications

• Bachelor's degree or equivalent required.
• 5+ years in biotech/pharma, specialty pharmacy, or pharmaceutical patient access.
• Bilingual in Spanish and English.
• Experience in oncology, rare disease, or specialty markets.
• Familiarity with product launches and high-growth environments.
• Strong communication, collaboration, and relationship-building skills.

Responsibilities

• Managing access support, reimbursement, onboarding, patient communication, and adherence efforts.
• Collaborating with cross-functional teams, healthcare providers, and patient organizations.
• Ensuring compliance with business rules and privacy policies.

Skills

Strong communication

Cross-functional collaboration

Relationship-building

Education

Bachelor's degree or equivalent

Job description

Role

Patient Support Manager focused on all aspects of case management for consented patients using BioCryst products, primarily in rare disease markets.

Responsibilities

• managing access support, reimbursement, onboarding, patient communication, and adherence efforts;
• collaborating with cross-functional teams, healthcare providers, and patient organizations;
• and ensuring compliance with business rules and privacy policies.

Requirements

• Bachelor's degree or equivalent;
• 5+ years in biotech/pharma, specialty pharmacy, or pharmaceutical patient access;
• bilingual in Spanish and English;
• experience in oncology, rare disease, or specialty markets;
• familiarity with product launches and high-growth environments;
• strong communication, collaboration, and relationship-building skills.

High-value

• rare diseases, specialty products, patient access, reimbursement, onboarding, cross-functional collaboration, bilingual (Spanish/English), experience with product launches, high-growth biotech/pharma environment;
• travel required for meetings and conferences.