Patient Access Associate — Hybrid/Remote

Community Health Network; Anderson (IN); On-site; USD 20,664 - 30,307; Part time

Job summary

Community Health Network seeks an Associate Patient Access Representative at Community Hospital Anderson to be the first contact for visitors and patients. You will handle registrations, check-ins, scheduling, and financial clearance in a busy hospital environment.

Responsibilities include insurance verification, CMS-compliant communication, correct entry of demographics, and ensuring accurate EHR data. Evening and weekend hours emphasize reliable, courteous service for patients and families.

Qualifications

• Requires high school diploma or GED.
• 1+ years in healthcare office setting or strong customer service background (preferred).
• Registration/admissions experience across inpatient, outpatient, and emergency admits.
• Pre-register scheduling using workflow tools; ensure accurate patient data and coverage information.
• Familiarity with CMS standards and verifying insurance and eligibility.

Responsibilities

• Handle check-ins and patient registration.
• Schedule appointments and coordinate with care teams.
• Collect payments and verify insurance for financial clearance.
• Verify CMS coverage and communicate eligibility to patients.
• Maintain accurate patient demographics and confidentiality in systems.

Skills

Customer service

Registration/Admissions

Healthcare office

Education

High School Diploma or GED

Tools

EPIC

EHR

Job description

Community Health Network seeks an Associate Patient Access Representative at Community Hospital Anderson to be the first contact for visitors and patients. You will handle registrations, check-ins, scheduling, and financial clearance in a busy hospital environment.

Responsibilities include insurance verification, CMS-compliant communication, correct entry of demographics, and ensuring accurate EHR data. Evening and weekend hours emphasize reliable, courteous service for patients and families.