Remote Patient Access Scheduler I

Intermountain Healthcare; Broomfield (CO); On-site; USD 27,000 - 35,000; Full time

Job summary

Intermountain Health is seeking a scheduling specialist to manage patient appointments, pre-registration, and related administrative tasks. You will handle transcription of external physician orders and manage data entry for multiple departments across our Peaks Regional Office in Colorado.

The role requires strong customer service, insurance knowledge, and computer skills to support efficient scheduling and patient flow. Remote/onsite options may be discussed during interviews.

Qualifications

• High school diploma or equivalent, or 4+ years revenue cycle experience.
• 2+ years of revenue cycle experience or 2+ years of contact center experience.
• Experience handling high call volumes across multiple locations and departments.

Responsibilities

• Schedule and pre-register patients for appointments, outpatient visits, procedures and other department needs.
• Complete administrative work associated with scheduling.
• Transcribe external orders from physicians as needed.
• Handle high call volumes across locations and departments; input and validate patient data.
• Mentor new hires as needed; uphold Intermountain Health service standards.

Skills

Customer Service

Insurance Knowledge

Computer Skills

Phone Experience

Typing Speed

Active Listening

Reading Comprehension

Critical Thinking

Active Learning

Problem Solving

Education

High school diploma or equivalent

Tools

Scheduling systems

Job description

Intermountain Health is seeking a scheduling specialist to manage patient appointments, pre-registration, and related administrative tasks. You will handle transcription of external physician orders and manage data entry for multiple departments across our Peaks Regional Office in Colorado.

The role requires strong customer service, insurance knowledge, and computer skills to support efficient scheduling and patient flow. Remote/onsite options may be discussed during interviews.