Remote Patient Access Pro: Imaging Scheduling & Support

American Health Imaging; Atlanta (GA); Hybrid; USD 22,000 - 30,000; Full time

Job summary

American Health and Lumexa Imaging is seeking a Patient Access Representative I in Atlanta, GA with remote options. The role focuses on scheduling ultrasound and X-ray appointments and supporting patients and physician offices during scheduling and registration.

You will collect and verify demographics, insurance and billing information, enter imaging orders, and maintain accurate EMR records. The position emphasizes customer service, data accuracy, and coordination with centralized services for

Qualifications

• High school diploma or equivalent required.
• 1–3 years of healthcare scheduling experience preferred.
• Call center or phone experience preferred.
• Customer service background required.
• Experience with scheduling software preferred.
• Bilingual is a plus.

Responsibilities

• Schedule ultrasound and X-ray appointments and enter details into the scheduling system.
• Gather and verify demographic, insurance, and billing information.
• Explain exams, preparation instructions, and directions to patients.
• Act as liaison for center operations and centralized services.
• Handle inbound and outbound calls with courtesy and professionalism.
• Support patient experience and coordinate with providers as needed.

Skills

Customer service

Communication skills

Detail oriented

Teamwork

Adaptability

HIPAA compliance

Multitasking

Bilingual

Scheduling software

Education

High school diploma or equivalent

1-3+ years healthcare scheduling experience

Tools

Scheduling software

Job description

American Health and Lumexa Imaging is seeking a Patient Access Representative I in Atlanta, GA with remote options. The role focuses on scheduling ultrasound and X-ray appointments and supporting patients and physician offices during scheduling and registration.

You will collect and verify demographics, insurance and billing information, enter imaging orders, and maintain accurate EMR records. The position emphasizes customer service, data accuracy, and coordination with centralized services for