Remote Patient Access Navigator

Banner Health; Arizona; Remote; USD 27,000 - 40,000; Full time

Job summary

Banner Health is hiring an Acute Patient Access Services Representative for a remote, AZ-based schedule. You will pre-register patients, verify demographics and insurance, and collect financial information across multiple facilities.

The role is customer-facing, fast-paced, and involves ensuring accurate data entry in the EHR and delivering excellent service to patients and families. Responsibilities include verifying benefits, obtaining authorizations per guidelines, and providing financial

Qualifications

• Must have patient access or medical/health registration experience.
• Strong customer service and communication skills are required.
• Proficiency with common office software (word processing, spreadsheets, databases) is required.

Responsibilities

• Verify demographics and input data into the EHR.
• Handle inpatient, emergency, obstetrics, and other services registrations.
• Provide financial counseling and explain patient liability and payment options.

Skills

Customer service

Interpersonal skills

Phone etiquette

Education

Associate’s degree

Job description

Banner Health is hiring an Acute Patient Access Services Representative for a remote, AZ-based schedule. You will pre-register patients, verify demographics and insurance, and collect financial information across multiple facilities.

The role is customer-facing, fast-paced, and involves ensuring accurate data entry in the EHR and delivering excellent service to patients and families. Responsibilities include verifying benefits, obtaining authorizations per guidelines, and providing financial