Remote Patient Access Coordinator - Behavioral Health

Baptist Health System, Inc.; Tallahassee (FL); Remote; USD 36,000 - 48,000; Full time

Job summary

Baptist Health System, Inc. is hiring a New Patient Coordinator for the Behavioral Health Department at Baptist Medical Center. This full-time day shift position operates primarily in Jacksonville, FL, with remote Florida options noted.

The coordinator will register new patients, verify insurance, handle authorizations, and manage patient communications. Requirements include 1–2 years of medical and customer service experience, insurance knowledge, and a high school diploma.

Qualifications

• High school diploma required.
• 1–2 years of medical experience preferred.
• 1–2 years of customer service experience required.
• Insurance knowledge is a plus.

Responsibilities

• Providing business services for patients and the healthcare system.
• Ensuring accurate patient registration.
• Verifying insurance and authorizations.
• Collecting patient charges and payments.
• Operating a multi-line phone system while maintaining telephone protocols.
• Assisting patients as needed.

Skills

Customer service

Insurance knowledge

Phone etiquette

Education

High School Diploma

Tools

Multi-line phone system

Job description

Baptist Health System, Inc. is hiring a New Patient Coordinator for the Behavioral Health Department at Baptist Medical Center. This full-time day shift position operates primarily in Jacksonville, FL, with remote Florida options noted.

The coordinator will register new patients, verify insurance, handle authorizations, and manage patient communications. Requirements include 1–2 years of medical and customer service experience, insurance knowledge, and a high school diploma.