Remote New Patient Coordinator, Behavioral Health

Baptist Health System, Inc.; Florida; On-site; USD 32,000 - 46,000; Full time

Job summary

Baptist Medical Center in Jacksonville, FL, is seeking a New Patient Coordinator for the Behavioral Health Department. This full-time daytime position supports patient registration, insurance verification, and front-desk operations at the hospital.

The role emphasizes accurate data entry, strong customer service, and efficient triage of patient needs over the phone. Ideal candidates have 1–2 years in medical or healthcare settings, insurance experience, and a High School Diploma.

Qualifications

• 1-2 years Medical Experience
• 1-2 years Customer Service Experience
• 1-2 years Insurance Experience

Responsibilities

• Providing business services for patients and the healthcare system.
• Ensuring accurate patient registration.
• Verifying insurance and authorizations.
• Collecting patient charges and payments.
• Operating a multi-line phone system while maintaining telephone protocols.
• Assisting patients as needed.

Skills

Medical Experience

Customer Service

Insurance Experience

Education

High School Diploma

Job description

Baptist Medical Center in Jacksonville, FL, is seeking a New Patient Coordinator for the Behavioral Health Department. This full-time daytime position supports patient registration, insurance verification, and front-desk operations at the hospital.

The role emphasizes accurate data entry, strong customer service, and efficient triage of patient needs over the phone. Ideal candidates have 1–2 years in medical or healthcare settings, insurance experience, and a High School Diploma.