New Patient Coordinator, Behavioral Health, Baptist Downtown

Baptist Health; Jacksonville (FL); Vor Ort; USD 21.000 - 28.000; Vollzeit

Zusammenfassung

Baptist Health is hiring a New Patient Coordinator for the Behavioral Health Department in Jacksonville, FL. This full-time day shift position runs 8:00am–5:00pm and requires strong customer service, insurance, and registration skills.

Responsibilities include registering new patients, verifying insurance and authorizations, collecting charges, and handling a multi-line phone system to assist patients effectively.

Qualifikationen

• Intermediate knowledge of insurance processes.
• Experience with medical records and scheduling.
• Ability to triage patients with acute needs over the phone.

Aufgaben

• Provide business services for patients and the healthcare system.
• Ensure accurate patient registration.
• Verify insurance and authorizations.
• Collect patient charges and payments.
• Operate a multi-line phone system while assisting patients as needed.

Kenntnisse

Customer service

Phone triage

Insurance knowledge

Medical records

Multi-line phone

Ausbildung

High School Diploma

Jobbeschreibung

About Baptist Health

Recognized as a top place to work in health care, Baptist Health cares for more patients in Northeast Florida than any other provider, ranking as “most preferred” for more than 30 years. We’re Jacksonville's only locally governed, faith-based, not-for-profit health system and provide a full spectrum of preventive and specialty care through 200+ locations and six hospitals. Our centers of excellence include Baptist MD Anderson Cancer Center, Baptist Heart Hospital, Baptist Neurological Institute and Wolfson Children's Hospital.

Baptist Medical Center is hiring for a New Patient Coordinator for the Behavioral Health Department located at Baptist Medical Center. This is a Full Time Day shift opportunity working an 8:00am-5:00pm schedule in Jacksonville, FL.

The New Patient Coordinator will assist the Behavioral Health Department by accurately registering new patient and preforming other clerical duties. This position requires an intermediate level knowledge of insurance, medical records, multi-line telephone, excellent customer service skills, ability to match patient care needs with services available, and good judgment triaging patients with acute needs over the phone.

Baptist Jacksonville is a Magnet™ designated hospital, the gold standard for excellence in patient care. We serve families throughout the area with high-quality, comprehensive care for every stage of life.

New Patient Coordinator, Job Responsibilities

• Providing business services for patients and the healthcare system.


• Ensuring accurate patient registration.


• Verifying insurance and authorizations.


• Collecting patient charges and payments.


• Operating a multi-line phone system while maintaining telephone protocols.


• Assisting patients as needed.

Experience Requirements

• 1-2 years Medical Experience


• 1-2 years Customer Service Experience


• 1-2 years Insurance Experience

Education & Credential Requirements

High School Diploma

Primary Location

Remote - Florida 123 Remote St Tallahassee, FL 32301 United States of America