Remote New Patient Coordinator, Behavioral Health

Baptist Health; Jacksonville (FL); On-site; USD 21,000 - 28,000; Full time

Job summary

Baptist Health is hiring a New Patient Coordinator for the Behavioral Health Department in Jacksonville, FL. This full-time day shift position runs 8:00am–5:00pm and requires strong customer service, insurance, and registration skills.

Responsibilities include registering new patients, verifying insurance and authorizations, collecting charges, and handling a multi-line phone system to assist patients effectively.

Qualifications

• Intermediate knowledge of insurance processes.
• Experience with medical records and scheduling.
• Ability to triage patients with acute needs over the phone.

Responsibilities

• Provide business services for patients and the healthcare system.
• Ensure accurate patient registration.
• Verify insurance and authorizations.
• Collect patient charges and payments.
• Operate a multi-line phone system while assisting patients as needed.

Skills

Customer service

Phone triage

Insurance knowledge

Medical records

Multi-line phone

Education

High School Diploma

Job description

Baptist Health is hiring a New Patient Coordinator for the Behavioral Health Department in Jacksonville, FL. This full-time day shift position runs 8:00am–5:00pm and requires strong customer service, insurance, and registration skills.

Responsibilities include registering new patients, verifying insurance and authorizations, collecting charges, and handling a multi-line phone system to assist patients effectively.