Remote Patient Access Coordinator

Hugh Chatham Health; Milwaukee (WI); On-site; USD 32,000 - 47,000; Full time

Job summary

Advocate Health seeks a Patient Access specialist to support HME referrals and hospital-to-home transitions in a remote, full-time role. The incumbent will verify insurance benefits, obtain authorizations, and coordinate with physicians, hospitals, and distribution teams to ensure smooth patient starts of care.

Planned responsibilities also include accurate data entry, quality customer service for patients and providers, and continuous adherence to payer requirements and documentation standards.

Qualifications

• High school diploma required; healthcare experience preferred.
• Experience interpreting insurance coverage and patient eligibility.
• Strong data entry accuracy and attention to detail.

Responsibilities

• Evaluate referrals and service orders to ensure smooth hospital-to-home transition.
• Provide excellent customer service to patients, physicians, and external partners.
• Verify insurance benefits and obtain prior authorizations as needed.
• Coordinate with distribution and care teams to ensure timely service delivery.
• Maintain accurate documentation and data in systems.

Skills

Insurance verification

Communication skills

Data entry

Customer service

Healthcare knowledge

Hospital billing

Education

High School Diploma

Job description

Advocate Health seeks a Patient Access specialist to support HME referrals and hospital-to-home transitions in a remote, full-time role. The incumbent will verify insurance benefits, obtain authorizations, and coordinate with physicians, hospitals, and distribution teams to ensure smooth patient starts of care.

Planned responsibilities also include accurate data entry, quality customer service for patients and providers, and continuous adherence to payer requirements and documentation standards.