Remote Patient Access Specialist

Cardinal Health; Northern (KY); Hybrid; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Paid time off

401k savings plan

Health Savings Account (HSA)

Access to wages before pay day with my

Job summary

Cardinal Health is seeking a remote, full-time Customer Support representative to handle patient and provider inquiries, process referrals, and report adverse events. The role requires strong communication, empathy, and accuracy in data entry while navigating payer policies and guidelines.

You will work from a quiet remote environment with flexible scheduling within CST hours and access to Cardinal Health’s resources and software tools.

Qualifications

• High School Diploma, GED or equivalent work experience.
• 1–3 years in related field preferred.
• Customer service experience preferred, especially in call centers.

Responsibilities

• Handle inbound and outbound calls and provide one-call resolution.
• Report adverse events within the required timeframe.
• Create referrals and applications and stay updated on policy changes.
• Investigate and resolve patient/physician inquiries and concerns promptly.
• Enter detailed information into proprietary software while talking with patients.
• Place outbound calls for patient follow ups or confirmations.

Skills

Customer service

Communication

Data entry

MS Office

Education

High School Diploma or equivalent

Tools

Proprietary software

Job description

Cardinal Health is seeking a remote, full-time Customer Support representative to handle patient and provider inquiries, process referrals, and report adverse events. The role requires strong communication, empathy, and accuracy in data entry while navigating payer policies and guidelines.

You will work from a quiet remote environment with flexible scheduling within CST hours and access to Cardinal Health’s resources and software tools.