Remote Partnerships & Outreach Specialist

Mindset; New York (NY); Remote; USD 54,000 - 60,000; Full time

Job summary

Mindset is seeking a remote Business Development professional to identify prospective referral partners and build a consistent pipeline of partner conversations. You will schedule meetings, keep reliable records, and translate feedback into stronger outreach.

The role emphasizes proactive outreach, follow-through, and clear communication to support Mindset's mission for SSDI/SSI services. A reliable home/office setup and internet are required.

Qualifications

• Strong verbal and written communication skills.
• Comfort initiating conversations and making outbound calls.
• Good judgment, active listening, and an empathetic approach.
• Organization and the ability to manage multiple conversations and follow-ups.
• Persistence, openness to feedback, and a willingness to learn.
• Comfort using a CRM and learning new tools.
• Experience conducting outreach and coordinating with leaders at community health organizations, health plans, or similar organizations.
• Ability to remain attentive, responsive, and free from recurring personal interruptions during scheduled working hours.

Responsibilities

• Research prospective partners, including healthcare providers, behavioral health organizations, and community service organizations.
• Connect with decision-makers through phone calls, email, and other appropriate outreach channels.
• Learn how organizations support their clients and identify where Mindset’s services could meet a need.
• Explain Mindset’s services clearly and accurately, setting realistic expectations.
• Schedule qualified introductory meetings and provide useful context to the team managing the next conversation.
• Maintain accurate contact records, outreach activity, and next steps in our CRM.
• Follow up consistently and thoughtfully to build relationships over time.
• Work with sales, marketing, and operations to improve messaging and outreach.
• Meet agreed activity and qualified-meeting goals while maintaining a high standard of communication.
• All other duties, as assigned.

Skills

Strong communication

Outbound calling

CRM usage

Organization & multitasking

Persistence & feedback

Learning new tools

Research & outreach

Relationship building

Tools

CRM software

Job description

Mindset is seeking a remote Business Development professional to identify prospective referral partners and build a consistent pipeline of partner conversations. You will schedule meetings, keep reliable records, and translate feedback into stronger outreach.

The role emphasizes proactive outreach, follow-through, and clear communication to support Mindset's mission for SSDI/SSI services. A reliable home/office setup and internet are required.