Business Development Associate

Mindset Care Inc.; New York (NY); Remote; USD 54,000 - 60,000; Full time

Job summary

Mindset is seeking a remote Business Development Specialist in the United States to build a pipeline of partner conversations, schedule meetings, and maintain CRM records. You will identify prospective partners such as healthcare providers and community organizations and explain Mindset’s services with clear expectations.

Ideal candidates have strong communication, outbound outreach experience, and comfort with CRM tools.

Qualifications

• Strong verbal and written communication.
• Comfort initiating conversations and making outbound calls.
• Good judgment, active listening, and empathy.
• Organized and able to manage multiple conversations.
• Persistent, open to feedback, and eager to learn.
• Comfort with a CRM and learning new tools.
• Experience coordinating with community health orgs or similar.
• Able to stay focused during scheduled hours with minimal interruptions.

Responsibilities

• Research prospective partners including healthcare providers and community orgs.
• Connect with decision-makers via phone, email, and outreach channels.
• Learn how organizations serve clients and where Mindset fits.
• Explain Mindset’s services clearly and set realistic expectations.
• Schedule qualified introductory meetings with context for the next team step.
• Maintain accurate contact records and outreach activity in CRM.
• Follow up consistently to build relationships over time.
• Work with sales, marketing, and operations to improve messaging.
• Meet activity and meeting goals while maintaining professional standards.
• All other duties as assigned.

Skills

Communication skills

Outbound calls

CRM experience

Organization

Persistence

Learning new tools

Empathetic approach

Outreach experience

Job description

Mindset was founded to create a better experience for those with a mental illness and their caregivers in applying for Social Security Disability benefits.

Our team of Social Security Disability lawyers and representatives has helped thousands of individuals through the arduous process of obtaining Social Security Disability Insurance (SSDI) and/or Supplemental Security income (SSI) through the Social Security Administration.

Position Overview:

You’ll identify prospective referral partners, start meaningful conversations, and qualify opportunities for our business development team. This role is a fit for someone who enjoys proactive outreach, follows through consistently, and wants their work to have a clear purpose. You will build a consistent pipeline of relevant partner conversations, schedule meetings, keep reliable records, and turn feedback into stronger outreach.

Due to this being a remote role, you’ll need reliable internet with speeds of at least 100 Mbps download and 30 Mbps upload, a comfortable place to work, and a backup plan for occasional internet outages. We will provide your MacBook as well as a headset, keyboard, and monitor as needed. You will be responsible for maintaining a setup that supports a productive workday. During scheduled working hours, employees must be able to perform the position’s essential duties and meet its attendance, availability, productivity, confidentiality, and performance expectations, subject to approved leave, reasonable accommodations, and applicable law.

Responsibilities:

• Research prospective partners, including healthcare providers, behavioral health organizations, and community service organizations.
• Connect with decision-makers through phone calls, email, and other appropriate outreach channels.
• Learn how organizations support their clients and identify where Mindset’s services could meet a need.
• Explain Mindset’s services clearly and accurately, setting realistic expectations.
• Schedule qualified introductory meetings and provide useful context to the team managing the next conversation.
• Maintain accurate contact records, outreach activity, and next steps in our CRM.
• Follow up consistently and thoughtfully to build relationships over time.
• Work with sales, marketing, and operations to improve messaging and outreach.
• Meet agreed activity and qualified-meeting goals while maintaining a high standard of communication.
• All other duties, as assigned.

Qualifications:

• Strong verbal and written communication skills.
• Comfort initiating conversations and making outbound calls.
• Good judgment, active listening, and an empathetic approach.
• Organization and the ability to manage multiple conversations and follow-ups.
• Persistence, openness to feedback, and a willingness to learn.
• Comfort using a CRM and learning new tools.
• Experience conducting outreach and coordinating with leaders at community health organizations, health plans, or similar organizations.
• Ability to remain attentive, responsive, and free from recurring personal interruptions during scheduled working hours.

Experience in sales development, customer outreach, or community partnerships is helpful. Familiarity with disability services or public benefits is a plus.

• Large responsibility from the start
• The ability to ascend within the company
• A team of creative, transparent entrepreneurs driven to accomplish our mission

Schedule:

• 9 AM - 6 PM EST, Monday - Friday in our office located in the Financial District

The pay range for this role is:

54,000 - 60,000 USD per year (New York, NY)