Remote SSDI Case Manager - Spanish Speaking

Mosaic.tech; United States; On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Remote first policy

Growth opportunities

Clear career path

Collaborative team

Job summary

Mindset Care, Inc. is seeking a dedicated Social Security Disability Claims Case Manager in the United States. The role involves assisting clients with the SSDI/SSI application process, gathering documentation, advocating on their behalf, and ensuring claims are processed accurately.

The position supports a remote-first environment with a focus on empathetic client service. The successful candidate will be fluent in Spanish, have a related bachelor’s degree, and experience with Social Security

Qualifications

• Fluent in Spanish.
• Bachelor's degree in social work, psychology, or a related field (preferred).
• Previous experience with Social Security claims or similar benefits programs.
• Strong interpersonal and communication skills.
• Ability to empathize with clients and provide compassionate support.
• Excellent organizational skills and attention to detail.
• Proficiency in Google Suite and other relevant software programs.
• Ability to work independently and as part of a team.
• Knowledge of Social Security policies and procedures (preferred).

Responsibilities

• Gather required documentation and information from clients to support their claims.
• Provide guidance and support to clients throughout the claims process which can be lengthy.
• Advocate on behalf of clients to ensure that their claims are processed accurately and efficiently.
• Communicate with Social Security Administration officials to resolve any issues or discrepancies that may arise.
• High call volume.
• Keep detailed records of client interactions and claim status updates.
• Stay up-to-date on changes to Social Security policies and procedures.

Skills

Spanish fluency

Interpersonal skills

Communication skills

Google Suite

Empathy/compassion

Organizational skills

Independence & teamwork

Knowledge of SSA policies

Education

Bachelor's degree in social work/psychology/related

Tools

Google Suite

Job description

Mindset Care, Inc. is seeking a dedicated Social Security Disability Claims Case Manager in the United States. The role involves assisting clients with the SSDI/SSI application process, gathering documentation, advocating on their behalf, and ensuring claims are processed accurately.

The position supports a remote-first environment with a focus on empathetic client service. The successful candidate will be fluent in Spanish, have a related bachelor’s degree, and experience with Social Security