Remote Partnerships Manager (Customer Success)

Strive pharmacy; United States; Remote; USD 65,000 - 85,000; Full time

Benefits offered by this job

Employer-paid healthcare

Free Strive compounded medications

Paid time off

Sick time

FSA and HSA options

Parental leave

401(k) with employer matching

Life insurance

Vision and dental insurance

Veterinary insurance

Job summary

Strive Pharmacy is a personalized compounding pharmacy focused on fitting care to patients. We’re growing and seeking a Partnerships Customer Success Manager to lead high-value partner relationships, drive long-term growth, retention, and expansion.

Based remotely in the United States, the role emphasizes strategic account leadership, onboarding through renewal, and cross-functional collaboration. Salary ranges from $65,000 to $85,000 USD with comprehensive benefits.

Qualifications

• 3+ years in partnership management, account management, or business development (3+ in SaaS preferred).
• Proven track record managing a large ARR portfolio with partners or enterprise accounts.
• Demonstrated renewal, expansion, and partner relationship management results.
• Experience mentoring or leading others.
• Executive communication & presence, strategic account planning, negotiation, cross-functional leadership, coaching/mentorship, risk mitigation at scale, partner business acumen.

Responsibilities

• Strategic Partner Account Leadership: Own end-to-end lifecycle for top-tier partner accounts.
• Build and execute multi-year strategic partner plans aligned with partner business objectives.
• Serve as trusted advisor to partner executives and senior stakeholders.
• Lead cross-functional resolution of complex or escalated partner issues and risks.

Skills

Partnership management

Account management

Business development

Executive communication

Strategic account planning

Cross-functional leadership

Risk mitigation

Mentorship

Negotiation

Job description

Strive Pharmacy is a personalized compounding pharmacy focused on fitting care to patients. We’re growing and seeking a Partnerships Customer Success Manager to lead high-value partner relationships, drive long-term growth, retention, and expansion.

Based remotely in the United States, the role emphasizes strategic account leadership, onboarding through renewal, and cross-functional collaboration. Salary ranges from $65,000 to $85,000 USD with comprehensive benefits.