Remote Partner Success & Growth Lead

Swyft Filings; United States; Remote; USD 70,000 - 100,000; Full time

Job summary

Swyft Filings is seeking a Partner Success Manager to lead onboarding, activation, and ongoing management of strategic partnerships across Beacon Nonprofit, SnapMailbox, and 360 Legal Forms. You will work with Product, Engineering, Operations, Marketing, and Sales to ensure successful launches and long-term partner success.

In this remote US role, you will monitor performance, pursue growth opportunities, and maintain strong partner relationships to drive adoption and revenue across brands.

Qualifications

• Bachelor’s degree or equivalent in a related field.
• 2+ years in partnerships, account management, customer success, or related B2B role.
• Experience managing relationships through onboarding, launch, and ongoing account management.
• Strong project management and ability to coordinate multiple stakeholders and timelines.
• Excellent relationship, communication, organization, and problem-solving skills.
• Experience identifying growth, adoption, or cross-sell opportunities.
• Ability to analyze partner performance and translate data into actions.

Responsibilities

• Take ownership of newly signed partnerships through onboarding, implementation, activation, and go-live.
• Develop and manage partner launch plans, timelines, milestones, dependencies, and deliverables.
• Coordinate with Product, Engineering, Operations, Marketing, and Sales for successful launches.
• Serve as primary contact for assigned partners and maintain strong relationships.
• Monitor partner performance, engagement, utilization, and revenue.
• Conduct regular partner check-ins and business reviews.
• Identify opportunities to increase adoption, revenue, and penetration across brands.
• Proactively identify risks and coordinate internal resources to resolve issues.
• Gather partner feedback and share product needs with internal teams.
• Maintain accurate partner activity and status in HubSpot CRM.
• Help develop scalable processes for onboarding, activation, and growth.

Skills

Project management

Relationship management

Communication

Cross-functional collaboration

Data analysis

Remote work

B2B SaaS

HubSpot CRM

Education

Bachelor’s degree in Business, Marketing, Communications, Business Administration, or a related field preferred

Tools

HubSpot CRM

Job description

Swyft Filings is seeking a Partner Success Manager to lead onboarding, activation, and ongoing management of strategic partnerships across Beacon Nonprofit, SnapMailbox, and 360 Legal Forms. You will work with Product, Engineering, Operations, Marketing, and Sales to ensure successful launches and long-term partner success.

In this remote US role, you will monitor performance, pursue growth opportunities, and maintain strong partner relationships to drive adoption and revenue across brands.