Remote Partner Solutions Engineer - Telehealth Integrations

Usebridge; United States; On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Equity

Remote work

Job summary

Bridge is hiring a Solutions Engineer to sit at the intersection of engineering and partnerships, owning the technical relationship with our partners end to end. You will be the bridge between our platform and our partners on calls, in Slack, and in the codebase, shipping integrations that unblock them.

You are the primary technical contact for telehealth partners, running kickoff calls, and ensuring timely, high-quality technical delivery. This fully remote role across the U.S.

Qualifications

• 5–10 years of engineering experience, including client-facing work.
• Experience partnering with customers/partners and owning relationships.
• Healthcare integration or infrastructure knowledge.
• Fluent in TypeScript, Node, and React.
• Ability to translate partner needs into technical specs and own integration tasks.

Responsibilities

• Own the partner technical relationship: be the primary technical point of contact from kickoff to day-to-day triage and integration support.
• Slack triage: field inbound questions from partner teams; mix of quick answers and deeper digs.
• Partner kick-offs: run 3-5 kick-off calls/week, own implementation plans, and maintain cadence of client calls.
• SLA coverage: respond to partner inquiries within contracted SLAs, including periodic weekend coverage.
• Integration and tooling delivery: maintain and execute against backlog of partner-facing features, integrations, libraries, and SDKs.
• New service lines: contribute to new services, write external docs, and create guides that help partners move faster independently.
• Product and engineering translation: convert partner pain into clear specs, bug reports, and product asks; own the partner request tracking system.

Skills

Engineering experience

Client-facing experience

Healthcare industry experience

Communication skills

Startup experience

Tools

TypeScript

Node.js

React

Job description

Bridge is hiring a Solutions Engineer to sit at the intersection of engineering and partnerships, owning the technical relationship with our partners end to end. You will be the bridge between our platform and our partners on calls, in Slack, and in the codebase, shipping integrations that unblock them.

You are the primary technical contact for telehealth partners, running kickoff calls, and ensuring timely, high-quality technical delivery. This fully remote role across the U.S.