Remote Part-Time Tuition Reimbursement Auditor

Bright Horizons Family Solutions, LLC.; Northern (KY); Hybrid; USD 20,000 - 29,000; Part time

Job summary

Bright Horizons Family Solutions, LLC is seeking a part-time Employee Services Coordinator to audit and process tuition reimbursement applications for EdAssist clients. This fully remote role requires strong customer service, attention to detail, and the ability to manage multiple clients.

The ideal candidate will have 2+ years in customer service, auditing experience, and proficiency with proprietary software. Expect 20 hours weekly with either 8am-1pm or 9am-2pm shifts.

Qualifications

• Minimum 2 years of customer service experience.
• Auditing experience; BS/BA degree preferred.
• High level of computer proficiency required.
• Strong interpersonal and written/verbal communication skills.
• Excellent attention to detail.
• Ability to learn proprietary software and reporting tools.
• Capable of thriving in a fast-paced, dynamic environment.
• Part-time role: 20 hours per week with set hours (8am–1pm or 9am–2pm).

Responsibilities

• Audit and process tuition reimbursement applications for EdAssist clients.
• Follow the tuition policy of corporate clients.
• Proof grades and receipts against submissions and client requirements.
• Ensure correct tuition discount is applied to invoices before payment.
• CRM processing of employee cases and help tickets.

Skills

Customer service

Auditing

Interpersonal communication

Written & verbal communication

CRM processing

Data entry

Proprietary software

Education

BS/BA degree

Tools

CRM software

Reporting tools

Job description

Bright Horizons Family Solutions, LLC is seeking a part-time Employee Services Coordinator to audit and process tuition reimbursement applications for EdAssist clients. This fully remote role requires strong customer service, attention to detail, and the ability to manage multiple clients.

The ideal candidate will have 2+ years in customer service, auditing experience, and proficiency with proprietary software. Expect 20 hours weekly with either 8am-1pm or 9am-2pm shifts.