Employee Services Coordinator - Temporary, Part-time

Bright Horizons Family Solutions, LLC.; Northern (KY); Hybrid; USD 20,000 - 29,000; Part time

Job summary

Bright Horizons Family Solutions, LLC is seeking a part-time Employee Services Coordinator to audit and process tuition reimbursement applications for EdAssist clients. This fully remote role requires strong customer service, attention to detail, and the ability to manage multiple clients.

The ideal candidate will have 2+ years in customer service, auditing experience, and proficiency with proprietary software. Expect 20 hours weekly with either 8am-1pm or 9am-2pm shifts.

Qualifications

• Minimum 2 years of customer service experience.
• Auditing experience; BS/BA degree preferred.
• High level of computer proficiency required.
• Strong interpersonal and written/verbal communication skills.
• Excellent attention to detail.
• Ability to learn proprietary software and reporting tools.
• Capable of thriving in a fast-paced, dynamic environment.
• Part-time role: 20 hours per week with set hours (8am–1pm or 9am–2pm).

Responsibilities

• Audit and process tuition reimbursement applications for EdAssist clients.
• Follow the tuition policy of corporate clients.
• Proof grades and receipts against submissions and client requirements.
• Ensure correct tuition discount is applied to invoices before payment.
• CRM processing of employee cases and help tickets.

Skills

Customer service

Auditing

Interpersonal communication

Written & verbal communication

CRM processing

Data entry

Proprietary software

Education

BS/BA degree

Tools

CRM software

Reporting tools

Job description

Are you looking for part-time work? Would you like a long term career with a company that has consistently been honored as one of FORTUNE Magazines \"100 Best Companies to Work For\"? Do you have excellent customer services skills and a keen eye for detail? If so, our part-time opening for an Employee Services Coordinator may be for you!

As one of our Employee Services Coordinators, you will be responsible for auditing and processing tuition reimbursement applications for our valued EdAssist clients. Our ideal candidate will be highly motivated, a self-starter (as this is a fully remote position), and will be able to manage multiple clients with relative ease.

This is a Remote position available in the United States.

This is a temporary assignment expected to last approximately 4 months with the possibility for conversion to full time.

This temporary assignment will require 20 hours per week, with specific scheduled hours of either 8am - 1pm or 9am - 2pm.

What you will be doing:

• Act as an independent reviewer to ensure policy compliance.
• Follow the tuition policy of all our corporate clients.
• Proof grades and receipts against submissions and client requirements.
• Ensure appropriate tuition discount is applied to invoices prior to submission for payment.
• CRM Processing of Cases and Help tickets submitted by employees.

What we hope you will bring to this role:

• A minimum 2 years of customer service.
• Auditing experience and a BS/BA degree preferred.
• High level of computer proficiency is essential.
• Must possess strong interpersonal, as well as verbal and written communication skills.
• Strong attention to detail.
• Proven ability to learn and utilize proprietary software and reporting tools.
• Ability to work in a fast-paced and highly dynamic environment.
• This position is part-time and requires that you have availability to work 20 hours per week, with specific scheduled hours of either 8am - 1pm or 9am - 2pm

Be part of a community where people grow, futures are shaped, and lives are changed. We offer the rewards, opportunities, and support you deserve because making a difference goes both ways. We’re changing the world of work and family, and it starts with you. At Bright Horizons, you’re the difference.

The hourly salary for this temporary assignment is $18.00 per hour.

The compensation range listed reflects what Bright Horizons, in good faith, anticipates offering for this temporary assignment. Actual compensation within this range will be determined based on factors such as relevant experience, education, training, certifications, geographic location, and other business or organizational considerations.

Deadline to Apply:

This posting is anticipated to remain open until 10/18/2026

Compensation: $18.00/hour

Life at Bright Horizons:

At Bright Horizons, you’re the difference. Whether you’re nurturing a child’s first steps or supporting the systems behind the scenes, your work creates real impact. We’re a community that celebrates individuality, invests in your growth, and supports your whole self. Because when you thrive, so do the children, families, and clients we serve. Join us and help build a brighter future — for yourself and for others.

Bright Horizons provides equal opportunity in all aspects of employment and does not discriminate against any individual on the basis of race, color, religion, sex, age, disability, sexual orientation, veteran status, national origin, genetic information, or any other characteristic protected under federal, state, or local law. Bright Horizons complies with the laws and regulations described in the following federal government resources: Know Your Rights, Family and Medical Leave Act (FMLA) and Employee Polygraph Protection Act (EPPA).

If you require assistance or a reasonable accommodation in completing these application materials or any aspect of the application and hiring process, please contact the recruitment helpdesk at 855-877-6866 or [e-mail]. Determinations on requests for reasonable accommodation will be made on a case‑by‑case basis.