Part-Time Optometry Clinic Support Specialist (Remote)

Indiana University; Bloomington (IN); Remote; USD 25,000 - 30,000; Part time

Benefits offered by this job

Medical & Dental Insurance

Health Savings Account

Flexible Spending Accounts

Life Insurance

Retirement plans

Tuition subsidy

Paid holidays

Paid time off

EAP

Job summary

Indiana University’s Atwater Eye Care Center and Indianapolis Eye Care Center are seeking a part-time Call Center Scheduling Associate. You will answer calls on a multi-phone system, collect insurance and demographic data, schedule appointments, triage ocular emergencies, and coordinate patient care under supervision at IU clinics in Bloomington.

Remote work is eligible, with typical schedules up to 29 hours per week and weekday hours 8:00 AM–5:00 PM.

Qualifications

• High school diploma or equivalent.
• Ability to maintain strict confidentiality across all tasks.
• Intermediate computer skills.

Responsibilities

• First point of contact for the Indiana University (IU) School of Optometry clinics.
• Collects insurance data.
• Collects patient demographic information.
• Answers calls on a multi-phone system.
• Schedules appointments.
• Triages ocular emergencies.
• Coordinates patient care.
• Communicates with clinic staff.
• Responds to general inquiries and satisfaction comments.

Skills

Confidentiality

Computer skills

Practice management system

Medical chart maintenance

Insurance knowledge

Education

High school diploma or equivalent

Job description

Indiana University’s Atwater Eye Care Center and Indianapolis Eye Care Center are seeking a part-time Call Center Scheduling Associate. You will answer calls on a multi-phone system, collect insurance and demographic data, schedule appointments, triage ocular emergencies, and coordinate patient care under supervision at IU clinics in Bloomington.

Remote work is eligible, with typical schedules up to 29 hours per week and weekday hours 8:00 AM–5:00 PM.