Remote Part-Time Customer Support Specialist

Spectraforce Technologies, Inc.; Tempe (AZ); Remote; USD 17,000 - 22,000; Part time

Job summary

Spectraforce Technologies, Inc. is seeking a Customer Service Support Intermediate for a remote, part-time role offering 20-24 hours per week with weekend shifts in a 24/7 operation.

The candidate must be highly reliable, comfortable working from home, and able to manage an unsupervised schedule. The role involves handling high-volume calls, emails, and chats, writing clear messages, and updating records in CRM systems such as Salesforce and Maintenance Connection.

Qualifications

• Must write cohesive emails and notes with strong grammar.
• Solid computer skills including MS Office and CRM usage.

Responsibilities

• Handle 20–24 hours per week of calls, emails and chats.
• Work weekends as part of a 24/7 operation.
• Maintain accurate records and document interactions in CRM.

Skills

Written communication

Customer service

De-escalation

MS Office

Salesforce

Tools

Salesforce CRM

Maintenance Connection

Job description

Spectraforce Technologies, Inc. is seeking a Customer Service Support Intermediate for a remote, part-time role offering 20-24 hours per week with weekend shifts in a 24/7 operation.

The candidate must be highly reliable, comfortable working from home, and able to manage an unsupervised schedule. The role involves handling high-volume calls, emails, and chats, writing clear messages, and updating records in CRM systems such as Salesforce and Maintenance Connection.