Remote Part-Time Client Support Specialist — Bilingual

Socket.dev; El Paso (TX); Remote; USD 19,000 - 25,000; Part time

Job summary

Alert Communications is seeking a Part-Time Remote Client Support Specialist (Legal Services) to serve as the primary contact for callers for partner law firms. You will evaluate inquiries, provide compassionate customer care, and guide onboarding from the first call.

Requirements include Texas residency, weekend/holiday availability, and strong English/Spanish skills. This role is remote with a flexible schedule and pays $16/hr.

Qualifications

• Experience in customer service, call centers, sales, or hospitality.
• Fluency in both Spanish and English is strongly desired.
• Strong computer literacy and ability to multitask across multiple systems.
• Typing speed of 35 WPM required.

Responsibilities

• Serve as the main point of contact for callers reaching out to partner law firms.
• Evaluate and qualify incoming inquiries, delivering compassionate customer care.
• Ensure a smooth onboarding process from the very first call.

Skills

Customer service

Bilingual Spanish/English

Typing 35 WPM

Multitasking

Job description

Alert Communications is seeking a Part-Time Remote Client Support Specialist (Legal Services) to serve as the primary contact for callers for partner law firms. You will evaluate inquiries, provide compassionate customer care, and guide onboarding from the first call.

Requirements include Texas residency, weekend/holiday availability, and strong English/Spanish skills. This role is remote with a flexible schedule and pays $16/hr.