Remote Legal Client Support Specialist (Part-Time) - Bilingual

Socket.dev; Tucson (AZ); Remote; USD 18,000 - 26,000; Part time

Job summary

Alert Communications is seeking a Part-Time Remote Client Support Specialist for legal services. The role handles inbound calls, qualifies inquiries, and helps onboard clients with professional, empathetic service.

The position requires Arizona residency (excluding Flagstaff), weekend/holiday availability, and bilingual English/Spanish communication. Excellent data entry and multitasking in a call-center environment are essential.

Qualifications

• Arizona resident (excluding Flagstaff) is required.
• Weekend day work and holiday availability are needed.
• Experience in customer service, call centers, sales or hospitality is valued.
• Spanish and English fluency is strongly desired.

Responsibilities

• Be the main contact for callers to partner law firms.
• Evaluate and qualify inquiries, provide compassionate support.
• Ensure smooth onboarding from the first call.

Skills

Customer service

Call centers

Sales

Hospitality

Bilingual English/Spanish

Typing 35 WPM

Multitasking

Reliability

Legal industry experience

Job description

Alert Communications is seeking a Part-Time Remote Client Support Specialist for legal services. The role handles inbound calls, qualifies inquiries, and helps onboard clients with professional, empathetic service.

The position requires Arizona residency (excluding Flagstaff), weekend/holiday availability, and bilingual English/Spanish communication. Excellent data entry and multitasking in a call-center environment are essential.