Remote Part-Time Admin & Systems Specialist – Tech Ops

EMSAR - Equipment Management Service and Repair; Wilmington (OH); Remote; USD 25,000 - 36,000; Part time

Job summary

EMSAR - Equipment Management Service and Repair is seeking an Account Service Administrator for a part-time remote role to support Agilent technical and service operations. The position focuses on administrative processing and systems support for customer work orders and service orders in Salesforce/ServiceMax, SAP, and other ERP systems.

The ideal candidate is detail-oriented, organized, and dependable, with 2+ years of related experience, strong data-entry skills, and the ability to work

Qualifications

• 2+ years of administrative, service coordination, operations, or similar experience.
• Experience processing work orders, service orders, or related transactions.
• Experience with CRM or service-management software.
• Strong computer and data-entry skills.
• Excellent attention to detail and accuracy.
• Strong organizational and follow-through skills.

Responsibilities

• Process and maintain customer work orders and service orders.
• Process other work orders and service-related transactions.
• Enter, update, and maintain accurate information in Salesforce/ServiceMax CRM.
• Review and close completed field service calls in the CRM.
• Ensure work orders and service records are complete, accurate, and properly documented.
• Update customer, equipment, service, and field activity information.
• Follow up on incomplete work orders, missing information, or documentation.
• Assist field service personnel with administrative and system-related needs.
• Process service-related documentation and maintain organized electronic records.
• Assist with data entry, reporting, spreadsheets, and other administrative tasks.

Skills

Detail-oriented

Data entry

Organizational skills

Communication

Remote work

Tools

Salesforce

ServiceMax

SAP

Excel

Outlook

Word

Job description

EMSAR - Equipment Management Service and Repair is seeking an Account Service Administrator for a part-time remote role to support Agilent technical and service operations. The position focuses on administrative processing and systems support for customer work orders and service orders in Salesforce/ServiceMax, SAP, and other ERP systems.

The ideal candidate is detail-oriented, organized, and dependable, with 2+ years of related experience, strong data-entry skills, and the ability to work