Remote Parking Operations Specialist

Comstock; Reston (VA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401K Match

Life Insurance

Free Parking

EV charging

Parental Leave

Friendly work environment

Job summary

Comstock in Reston, VA is seeking a ParkX Remote Management Center Attendant to support complex parking operations across automated and manual sites. You will handle exception transactions, monitor site performance, and ensure high-quality customer interactions in a fast-paced environment.

Responsibilities include onboarding and managing the contract parker program, overseeing billing and collections, coordinating with technical support for equipment issues, and upholding company safety and

Qualifications

• A high school diploma is required.
• 1–2 years in a service industry preferred, with 3 months in parking.

Responsibilities

• Process exception transactions according to policy.
• Operate and monitor parking systems and reports.
• Oversee onboarding, billing, collections for contract parkers.
• Respond to escalated customer concerns and ensure satisfaction.
• Maintain site safety and execute maintenance checks.

Skills

Customer service

Communication

Attention to detail

Time management

Multitasking

Problem solving

Professional demeanor

Education

High school diploma

Tools

Microsoft Office

POS systems

Parking management software

Job description

Comstock in Reston, VA is seeking a ParkX Remote Management Center Attendant to support complex parking operations across automated and manual sites. You will handle exception transactions, monitor site performance, and ensure high-quality customer interactions in a fast-paced environment.

Responsibilities include onboarding and managing the contract parker program, overseeing billing and collections, coordinating with technical support for equipment issues, and upholding company safety and