Remote Palliative Care Operations Coordinator

Visa Hunt; United States; On-site; USD 42,000 - 64,000; Full time

Job summary

Graham Healthcare Group is seeking a Palliative Administrative Specialist to support day-to-day operations of the Journey and Palliative program. This role handles scheduling, data collection, and acting as a point of contact for patients, families, providers, and payers.

Remote nationwide position requiring strong communication, confidentiality, data management, and HIPAA compliance. Prior experience in palliative, hospice, or home care and familiarity with MS Office are preferred.

Qualifications

• Minimum 2 years experience in Palliative, Hospice, or Home Care preferred.
• Bachelor’s degree in a health-related field preferred.
• Medical records experience preferred.
• HCHB experience strongly preferred.
• Strong written and verbal communication skills.
• Teamwork orientation and accountability for delegated tasks.
• Data analysis skills with experience in electronic health records.
• Organizational skills with ability to prioritize workload.

Responsibilities

• Coordinate, schedule, and assign Journey or Palliative patients to providers.
• Conduct follow-up calls to collect data on treatment plan outcomes.
• Serve as contact point and information resource for patients, families, and providers.
• Manage referrals to appropriate agencies to support care plans.
• Assist patients with problem solving related to healthcare access and barriers.
• Assist with medical records and documentation.
• Ensure HIPAA compliance and confidentiality within daily work.
• Maintain compliance with local, state, and federal regulations.

Skills

Communication skills

Teamwork

Confidentiality

Data analysis

Problem solving

Education

Bachelor’s degree in health-related field

Tools

Excel

Word

Outlook

PowerPoint

Job description

Graham Healthcare Group is seeking a Palliative Administrative Specialist to support day-to-day operations of the Journey and Palliative program. This role handles scheduling, data collection, and acting as a point of contact for patients, families, providers, and payers.

Remote nationwide position requiring strong communication, confidentiality, data management, and HIPAA compliance. Prior experience in palliative, hospice, or home care and familiarity with MS Office are preferred.