Hospice Journey Counselor

Kaplan International; Iowa (LA); On-site; USD 40,000 - 44,000; Full time

Benefits offered by this job

Health benefits

Vision benefits

Dental benefits

401(k) & Pension

PTO 15 days

Mileage reimbursement

Bonuses

Job summary

Graham Healthcare Group is seeking a Hospice Journey Counselor to educate patients and families about end-of-life planning and hospice care. The role includes managing patient referrals, conducting home visits, and coordinating with clinicians to ensure smooth transitions to hospice services.

Responsibilities include reviewing eligibility, making initial contact with referrals, and maintaining comprehensive patient charts while meeting performance expectations for visits and calls.

Qualifications

• High school diploma or GED required.
• Valid driver’s license and ability to drive ~20% of time.
• Prior home healthcare experience preferred.
• Understanding of hospice philosophy preferred.

Responsibilities

• Manage Journey patient census and referrals for the assigned area.
• Review patient charts to determine eligibility for hospice benefits.
• Make initial calls to referrals to schedule home visits and follow-up contacts.
• Conduct patient visits to discuss hospice benefits with patient/family.
• Maintain patient charts with notes from visits and calls.
• Communicate with clinicians to coordinate patient needs.
• Ensure Journey charts are created and maintained.
• Strive to meet weekly patient visits and calls, monthly hospice transitions.
• Assist clinicians in explaining hospice philosophy and benefits.
• Support transitions to Hospice as needed.

Skills

Driver's license

Healthcare experience

Hospice philosophy understanding

Education

High school diploma/GED

Job description

Job Title Hospice Journey Counselor

Location Marion, IL, USA

Additional Location(s)

Employee Type

Employee Working Hours Per Week 40

Job Description

Compensation: $19.00 - $21.00, plus bonuses & mileage reimbursement

The base compensation range for this role is fixed, with a maximum cap of $21.00. We want to be transparent about this as we continue discussions. Hours: Monday - Friday, 8AM - 5PM, Fully remote

Medical Benefits: Health, Vision, & Dental

Retirement: 401K & Pension w/ 4% Employer Contribution

PTO: 15 Days

Graham Healthcare Group is hiring a Hospice Journey Counselor to join our dynamic team! The Hospice Journey Counselor will provide information, education, and support to patients, families, and caregivers regarding end-of-life planning and care. Assist them in the transition to Hospice care when the patient is both eligible and appropriate for Hospice services.

Hospice Journey Counselor Job Responsibilities:

• Manage Journey patient census and referrals for the assigned area from the Journey candidate list, the Journey Administrative Assistant, Customer Service, Clinicians, and other sources
• Review all assigned patient charts to determine eligibility and appropriateness for the Hospice benefit and prepare for conversations with the patient, family, and/or caregivers
• Make initial phone calls to all new Journey referrals to schedule home visits, as well as follow-up calls to maintain contact with the patient and assess patient decline
• Conduct patient visits for building a relationship with the patient and/or family, and in-depth discussion of the hospice benefit when appropriate
• Maintain Journey patient charts, documenting all Journey visits and contacts in Journey Visit/Phone call notes or as Coordination notes when applicable
• Build relationships with and maintain effective communication with Clinicians to ensure effective collaboration for addressing patient needs
• Ensure that Journey charts are created and maintained for each Journey patient
• Meet and exceed if possible, expectations for weekly patient visits, weekly patient phone calls, and monthly transitions to hospice care
• Assist clinicians in a more accurate understanding of the philosophy, goals, eligibility, and benefits of Hospice care
• Assist the Hospice and/or Home Health team in efficient transitions to Hospice in whatever capacity may be needed, whether in extra visits, calls, paperwork, or any other task

Hospice Journey Counselor Qualifications/Requirements:

• High school diploma/GED
• Prior home healthcare or relative work experience in the healthcare industry preferred
• Understanding of the hospice philosophy preferred
• Due to the field-based nature of this home health position, a valid driver’s license and the ability to spend approximately 20% of your workday driving to and from patient locations are required.

About Graham Healthcare Group:

As an innovator in an evolving healthcare world, Graham Healthcare Group has been designing business and technology solutions to drive better care, outcomes, and productivity within its own home health and hospice companies for over 20 years. In the last several years, our solutions have been successfully integrated across the healthcare continuum. Join the Graham Healthcare Group and enjoy the following benefits:

• Competitive Pay: With opportunity for advancement
• Health and Welfare Benefits: Various medical, dental, and vision insurance options for you and your family to choose from.
• Supplemental Benefits: Company paid life insurance and disability benefits. Also, pre-tax FSA and HSA plans are offered.
• Generous PTO Packages.
• Retirement: Save for your future with our company offered 401k plan and pension.
• Company-Paid Education Programs: Grow your career by taking advantage of 50% discounts on tuition for selected courses offered by Purdue and Kaplan. Benefits may vary based on your employment status.

NOTICE: Successful completion of a drug screen prior to employment is part of our background process, which includes medical and recreational marijuana. By supplying your phone number, you agree to receive communication via phone or text. By submitting your application, you are confirming that you are legally authorized to work in the United States.

Graham Healthcare Group is an Equal Opportunity Employer

The companies that comprise Graham Healthcare Group, a subsidiary of Graham Holdings Company (NYSE: GHC), include Residential Home Health and Hospice, Residential Healthcare Group, Allegheny Health Network-Healthcare @ Home, and Mary Free Bed at Home. Each company offers industry-leading care coordination, healthcare solutions, and clinical expertise with leading patient outcomes and satisfaction.

Graham Healthcare Group is deeply committed to radically changing the home care model by putting patients and their families at the top of the paradigm, while enhancing the quality and consistency of healthcare in the most convenient and cost-effective setting possible: at home.

California Worker Privacy Statement