Remote P&C Licensed Commercial Lines Client Service Manager

Arthur J. Gallagher & Co. (AJG); Pearland (TX); Remote; USD 70.000 - 100.000; Vollzeit

Zusammenfassung

Gallagher is seeking a Property and Casualty licensed Commercial Lines Client Service Manager to support middle-market clients in a remote-friendly environment. You will manage renewals, identify coverage gaps, and foster strong client and carrier relationships while mentoring teammates and ensuring regulatory compliance.

Qualified candidates will be adept at explaining complex insurance concepts, balancing priorities, and delivering tailored solutions.

Qualifikationen

• Bachelor’s degree with 5+ years in client service management, or a HS diploma with 8+ years.
• Active Property and Casualty Producer’s License.
• Proficiency with EPIC and Microsoft Office.
• Strong technical insurance experience with middle-market solutions and carrier relationships.
• Ability to explain complex issues clearly and manage competing priorities.

Aufgaben

• Manage renewals and tailor solutions by gathering client information and analyzing needs.
• Identify gaps in coverage, review claims, secure existing business, and upsell lines of coverage.
• Build and maintain strong relationships with clients and carrier partners through timely responses.
• Support risk management needs via consultative conversations and personalized strategies.
• Mentor team members by delegating tasks and providing constructive feedback.
• Conduct regular audits to ensure compliance with regulations and high service standards.
• Maintain accurate client and policy data using Gallagher’s systems.
• Leverage Gallagher’s technology to streamline processes and improve productivity.
• Manage multiple priorities to meet timelines and client expectations.

Kenntnisse

Client service management

Relationship building

Communication

Independent work

Ausbildung

Bachelor’s degree

High School Diploma / GED

Tools

EPIC

Microsoft Office

Jobbeschreibung

Gallagher is seeking a Property and Casualty licensed Commercial Lines Client Service Manager to support middle-market clients in a remote-friendly environment. You will manage renewals, identify coverage gaps, and foster strong client and carrier relationships while mentoring teammates and ensuring regulatory compliance.

Qualified candidates will be adept at explaining complex insurance concepts, balancing priorities, and delivering tailored solutions.