Remote Overnight Travel Concierge – Ontario

Aspire Lifestyles; Ontario (CA); Remote; USD 37,000 - 50,000; Full time

Benefits offered by this job

Remote work within Ontario

Overnight shift differential

Paid training

Comprehensive benefits

RRSP matching

Job summary

Aspire Lifestyles is seeking a Travel Concierge for overnight remote work in Ontario. The role involves assisting clients with complex travel needs, researching and booking itineraries, and resolving issues with Sabre and other GDS tools.

You will engage via phone, email, and chat, delivering high-quality service to premium travelers. Candidates need at least 2 years in travel, strong communication, and the ability to thrive in a fast-paced environment.

Qualifications

• Minimum 2 years travel industry experience.
• Experience using a Global Distribution System (GDS) is required.
• Sabre experience strongly preferred.
• Experience supporting airlines, travel agencies, corporate travel or travel reservations.
• Excellent communication and customer service skills.
• Ability to thrive in a fast-paced environment.

Responsibilities

• Assist customers with domestic and international travel requests.
• Research, book, modify and manage travel arrangements.
• Utilize Sabre and other GDS tools to support customer needs.
• Resolve travel-related issues quickly and professionally.
• Support customers through phone, email and chat interactions.
• Document customer interactions accurately.
• Deliver exceptional service while meeting quality and productivity standards.

Skills

Travel industry exp

Customer service

Problem solving

Communication

Education

High School Diploma

Tools

Sabre

GDS systems

Job description

Aspire Lifestyles is seeking a Travel Concierge for overnight remote work in Ontario. The role involves assisting clients with complex travel needs, researching and booking itineraries, and resolving issues with Sabre and other GDS tools.

You will engage via phone, email, and chat, delivering high-quality service to premium travelers. Candidates need at least 2 years in travel, strong communication, and the ability to thrive in a fast-paced environment.