Remote Overnight Intake & Case Specialist

Job Duck, LLC; United States; Remote; USD 13,000 - 14,000; Full time

Job summary

Job Duck, LLC is seeking an Overnight Intake Specialist to support potential clients after traditional business hours. You will guide applicants through the intake process, collect critical case information, and help ensure smooth overnight operations.

When quieter, you will assist with case management and documentation review, contributing to case progression and client service. The ideal candidate is dependable, highly organized, and capable of working independently with meticulous attention

Qualifications

• Reliable with strong organizational skills and attention to detail.
• Customer service focused with professional phone etiquette.
• English proficiency and clear written/verbal communication.

Responsibilities

• Request, track, and follow up on medical records.
• Conduct intake interviews and gather detailed information from potential clients.
• Support case progression by maintaining organized records.
• Receive, review, and organize client documentation.
• Assist with case management tasks during non-peak periods.

Skills

Reliable

Customer service

Phone etiquette

Sales background

Quality assurance

English proficient

Communication skills

Organized

Attention to detail

Job description

Job Duck, LLC is seeking an Overnight Intake Specialist to support potential clients after traditional business hours. You will guide applicants through the intake process, collect critical case information, and help ensure smooth overnight operations.

When quieter, you will assist with case management and documentation review, contributing to case progression and client service. The ideal candidate is dependable, highly organized, and capable of working independently with meticulous attention